Gaming is for entertainment — that's what we believe at CXCasino. We're committed to every member's wellbeing. Here you'll find all the responsible gaming tools and guides you need.
Take control of your gaming experience — completely free
Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it takes effect after 24 hours.
Set a loss limit in advance so gaming stops automatically once you reach it within a given period. Your finances, your control.
Set a daily time limit for gaming. You'll be logged out automatically once it's reached — keeping you aware of how long you play.
Pop-up notifications will appear at regular intervals to let you know how long you've been playing and how much you've won or lost.
Take a short break of 1 day to 6 weeks. During this period, no deposits or gameplay will be possible.
Take a break from your account for 6 months, 1 year, or permanently. Opening a new account will also be restricted during this period.
At CXCasino, we believe online gaming should be an enjoyable form of entertainment — not a source of income or a way to cope with stress. Responsible gaming means playing consciously, within a set budget and defined time limits, so it never negatively impacts other areas of your life.
Online gaming is growing rapidly in Bangladesh. With smartphones now widely accessible and payment methods like bKash making it easy to play from home, gaming has never been more convenient. But with that convenience comes responsibility. At CXCasino, we believe our role as a platform provider goes beyond offering great games — keeping our members safe is equally important to us.
Research shows that most people enjoy gaming purely as entertainment. For a small number, however, it can become a problem. Identifying those potential issues early and taking preventive action is the core purpose of our responsible gaming policy.
CXCasino's responsible gaming programme is built in line with GamCare's internationally recognised guidelines. Our support team is specially trained to address any gaming-related concerns from members promptly and with empathy.
Recognizing early when gaming shifts from entertainment to a problem is crucial. If you notice several of the signs below in yourself, pause and reflect:
Chasing losses by depositing more to recover what you've lost.
Once you start playing, you don't realise how hours have slipped by.
You feel irritable or uncomfortable when you can't play.
Spending less time with family or friends in order to play more.
Hiding the extent of your gaming from family or loved ones.
Turning to gaming to escape depression, loneliness, or stress.
If you identify with three or more of the signs above, please reach out to our support team. Remember — asking for help isn't a weakness; it takes real courage.
Follow these guidelines to game responsibly at CXCasino:
Log in to your CXCasino account and click the profile icon on the right.
Go to your Account Settings menu and look for the "Responsible Gaming" option.
Deposit limits, loss limits, session time — choose whichever tools you need.
Daily / Weekly / Monthly — choose the timeframe that works best for you.
Confirm the change via email or OTP. The limit will take effect immediately.
The most effective way to manage your budget. Set a daily, weekly, or monthly cap on deposits. Once a limit is in place, the system will automatically block any deposit attempt that exceeds it. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions.
Set LimitsSet a cap on how much you're willing to lose over a given period before you start playing. For example, if you lose ৳5,000 in a week, your account will automatically stop allowing gameplay for the rest of that week. This tool is especially useful for players who tend to keep raising their bets in hopes of winning back losses. Stay protected within the limits you set for yourself.
Set LimitsIf you're feeling restless or low, take a temporary break of 24 hours to 6 weeks. During this time, no gaming or deposits will be possible on your account. Your account won't be reactivated automatically before the cooling-off period ends — giving you the space to make a mindful decision.
Take a BreakIf you feel gaming is having a negative impact on your life, close your account for 6 months, 1 year, or permanently. During this time, CXCasino will not send you any marketing messages. Any remaining balance can be withdrawn while the account is closed. Once the exclusion period ends, please contact support before rejoining.
Close AccountAnswer the following questions honestly. This is just for you — no information is saved.
Use the sliders below to set your monthly income and gaming budget. See what a healthy limit should look like for you.
Experts recommend spending no more than 10% of your monthly entertainment budget on gaming.
Gaming is most enjoyable when it's purely for fun. Use CXCasino's protection tools and enjoy a safe gaming experience.
Strictly prohibited for players under 18 · Gaming addiction is a disease — seek help